SourceForge Customer Support Zone

SourceForge Enterprise Edition Customer Support Contact Information

As a current customer, VA Software is committed to helping you get the most from your SourceForge investment. When an issue with your SourceForge installation arises you may contact Customer Support via email, or via phone:

  • In the US at 1-877-825-4689 (option #2)
  • Outside the US at 1-510-687-7000 (option #2)

Standard customer support is available from 7am - 4pm Pacific time except on VA Company Holidays. The SourceForge Knowledge Base is always available via to answer frequently asked questions.

SourceForge Enterprise Edition Downloads

Please ensure that the latest Service Pack has been applied to your SourceForge Installation.

Updates for SourceForge are available from our download server, 1.

The latest releases of SourceForge are:

SourceForge Enterprise Edition CERT Advisories

VA Software takes our customers' security very seriously. Our Support team rigorously monitors CERT advisories for applicability in SourceForge releases. SourceForge relevant security issues will be updated here:

  • 17-December-2004: Several vulnerabilities discovered within PHP allow local and remote execution of arbitrary code. Both SourceForge-3.3 and 3.4 are impacted by this issue. Bugs 31269 (for SourceForge-3.4) and 31270 (for SourceForge-3.3) have been opened to provide a SourceForge solution for this issue.

VA Software Observed Holidays

VA Software will observe the following dates as holidays in 2004:

New Year's Day
January 1
Corporate Holiday
April 2
Memorial Day
May 31
Independence Day
July 5
Labor Day
September 5
November 25 & 26
December 24, 27 & 28

VA Software will observe the following dates as holidays in 2005:

President's Day
February 21
Memorial Day
May 30
Independence Day
July 4
Labor Day
September 5
November 24 & 25
December 26-30

1 - Access to SourceForge downloads is restricted to the primary and secondary technical contacts at your site

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